Train Your Lawn & Landscape Employees
On this page you will find access to the original 12 Employee Training Modules, the Bonus Module and the 6 Additional Bonuses. The Bonuses will be throughout the content where they apply and also grouped together at the end of the page.
The 13 Training Modules (7-13)
- 1. How to Be a Professional Landscaper
- 2. The Productive Landscaper
- 3. Customer Service Success Training - Part 1
- 4. Customer Service Success Training - Part 2
- 5. Record Keeping
- 6. Quality Control
- 7. Recruiting Employees
- 8. Recruiting Clients
- 9. When Things Go Wrong: Discipline & Accidents
- 10. Improving This Company
- 11. Moving Up in This Company
- 12. Dealing with Client Dissatisfaction
- 13. BONUS MODULE: How to Train Your Lawn & Landscape Employees



18 Hours and 38 Minutes of Training Videos • 40 Handouts |
The 6 Bonuses (scroll to bottom for downloads)






Total Value: $1439.95 |
Module 7: Recruiting Employees
This module includes:
- Setting an Example
- Reporting Negative Behavior
- Active Recruiting
- Train the Trainer: Referrals & Rewards
- Recruiting Employees
Handout with Blanks for Employees
- Recruiting Employees
Handout Key with Answers
Module 8: Recruiting Clients
This module includes:
- Client Retention
- Leaving Something Behind
- Collecting Positive Feedback
- Actively Look for New Clients
- Train the Trainer: Referrals & Rewards
- Recruiting Clients
Handout with Blanks for Employees
- Recruiting Clients
"What's Your Neighbor Up To" Letter
- Recruiting Clients
Handout Key with Answers
Module 9: When Things Go Wrong
This module includes:
- Discipline
- Accidents
- Collecting Facts
- When Things Go Wrong
Handout with Blanks for Employees
- When Things Go Wrong
Handout with Blanks for Employees
- When Things Go Wrong
Employee Incident Report
- When Things Go Wrong
Handout Key with Answers
- When Things Go Wrong
Handout Key with Answers
Module 10: Improving This Company
This module includes:
- Client Feedback
- Employee Feedback
- Kaizen = Continuous Improvement
- Improving This Company
Handout with Blanks for Employees
- Improving This Company
Handout with Blanks for Employees
- Improving This Company
Employee Review - Short
- Improving This Company
Inventory Control Chart Sample
- Improving This Company
Handout Key with Answers
- Improving This Company
Handout Key with Answers
- Improving This Company
Employee Review - Long
Module 11: Moving Up in This Company
This module includes:
- Tenure Raises
- Merit Raises Based on Promotion
- Merit Raises Based on Education
- Train the Trainer: The Right Pay Rates for Your Company
- Moving Up in This Company
Handout with Blanks for Employees
- Moving Up in This Company
Promotion Schedule - Lawn Maintenance Technician
- Moving Up in This Company
Certification Resources
- Moving Up in This Company
Handout Key with Answers
- Moving Up in This Company
Promotion Schedule - Lawn Maintenance Crew Leader
Module 12: Dealing with Client Dissatisfaction
This module includes:
- Preventing Dissatisfaction
- Dealing with Dissatisfaction in 7 Steps
- Dealing with Client Dissatisfaction
Handout with Blanks for Employees
- Dealing with Client Dissatisfaction
Customer Feedback Loops
- Dealing with Client Dissatisfaction
Handout Key with Answers
Module 13: How to Train Your Lawn & Landscape Employees
This module includes:
- The Top 3 Reasons People Leave
- The Fastest Way to Lower Labor Cost
- Using "Adult Education" Techniques in Your Training
- The 3 Things You Need to Build a Successful Training Program
- Developing Effective Trainers in Your Company
- How to Train Your Lawn & Landscape Employees
Handout with Blanks
- How to Train Your Lawn & Landscape Employees
Handout Key with Answers
BONUS MATERIAL

- The Productive Landscaper
Equipment Talking Points


We will mail you a copy of the E-Myth once you've signed up for the training course!
ADDED BONUS! A complete review of the tools to train your employees!


About Tony Bass
Tony Bass has been an entrepreneur since 1987. He is the Founder & CEO of Super Lawn Technologies, which provides lawn & landscape contractors with tools to increase productivity. Tony has written seven books, including co-authoring The E-Myth Landscape Contractor with Michael E. Gerber. He bases his counsel on 25+ years of green industry experience, which includes founding, growing and selling his initially small landscaping business for a seven-figure profit. Tony is on a mission to teach 10,000 lawn & landscape business owners how to double profits in 12 to 24 months.