Train Your Lawn & Landscape Employees
On this page you will find access to the original 12 Employee Training Modules, the Bonus Module and the 6 Additional Bonuses. The Bonuses will be throughout the content where they apply and also grouped together at the end of the page.
The 13 Training Modules (7-13)
- 1. How to Be a Professional Landscaper
- 2. The Productive Landscaper
- 3. Customer Service Success Training - Part 1
- 4. Customer Service Success Training - Part 2
- 5. Record Keeping
- 6. Quality Control
- 7. Recruiting Employees
- 8. Recruiting Clients
- 9. When Things Go Wrong: Discipline & Accidents
- 10. Improving This Company
- 11. Moving Up in This Company
- 12. Dealing with Client Dissatisfaction
- 13. BONUS MODULE: How to Train Your Lawn & Landscape Employees

18 Hours and 38 Minutes of Training Videos • 40 Handouts |
The 6 Bonuses (scroll to bottom for downloads)






Total Value: $1439.95 |
Module 7: Recruiting Employees
This module includes:
- Setting an Example
- Reporting Negative Behavior
- Active Recruiting
- Train the Trainer: Referrals & Rewards
Recruiting EmployeesHandout with Blanks for Employees
Recruiting EmployeesHandout Key with Answers
Module 8: Recruiting Clients
This module includes:
- Client Retention
- Leaving Something Behind
- Collecting Positive Feedback
- Actively Look for New Clients
- Train the Trainer: Referrals & Rewards
Recruiting ClientsHandout with Blanks for Employees
Recruiting Clients"What's Your Neighbor Up To" Letter
Recruiting ClientsHandout Key with Answers
Module 9: When Things Go Wrong
This module includes:
- Discipline
- Accidents
- Collecting Facts
When Things Go WrongHandout with Blanks for Employees
When Things Go WrongHandout with Blanks for Employees
When Things Go WrongEmployee Incident Report
When Things Go WrongHandout Key with Answers
When Things Go WrongHandout Key with Answers
Module 10: Improving This Company
This module includes:
- Client Feedback
- Employee Feedback
- Kaizen = Continuous Improvement
Improving This CompanyHandout with Blanks for Employees
Improving This CompanyHandout with Blanks for Employees
Improving This CompanyEmployee Review - Short
Improving This CompanyInventory Control Chart Sample
Improving This CompanyHandout Key with Answers
Improving This CompanyHandout Key with Answers
Improving This CompanyEmployee Review - Long
Module 11: Moving Up in This Company
This module includes:
- Tenure Raises
- Merit Raises Based on Promotion
- Merit Raises Based on Education
- Train the Trainer: The Right Pay Rates for Your Company
Moving Up in This CompanyHandout with Blanks for Employees
Moving Up in This CompanyPromotion Schedule - Lawn Maintenance Technician
Moving Up in This CompanyCertification Resources
Moving Up in This CompanyHandout Key with Answers
Moving Up in This CompanyPromotion Schedule - Lawn Maintenance Crew Leader
Module 12: Dealing with Client Dissatisfaction
This module includes:
- Preventing Dissatisfaction
- Dealing with Dissatisfaction in 7 Steps
Dealing with Client DissatisfactionHandout with Blanks for Employees
Dealing with Client DissatisfactionCustomer Feedback Loops
Dealing with Client DissatisfactionHandout Key with Answers
Module 13: How to Train Your Lawn & Landscape Employees
This module includes:
- The Top 3 Reasons People Leave
- The Fastest Way to Lower Labor Cost
- Using "Adult Education" Techniques in Your Training
- The 3 Things You Need to Build a Successful Training Program
- Developing Effective Trainers in Your Company
How to Train Your Lawn & Landscape EmployeesHandout with Blanks
How to Train Your Lawn & Landscape EmployeesHandout Key with Answers
BONUS MATERIAL

The Productive LandscaperEquipment Talking Points


We will mail you a copy of the E-Myth once you've signed up for the training course!
ADDED BONUS! A complete review of the tools to train your employees!


About Tony Bass
Tony Bass has been an entrepreneur since 1987. He is the Founder & CEO of Super Lawn Technologies, which provides lawn & landscape contractors with tools to increase productivity. Tony has written seven books, including co-authoring The E-Myth Landscape Contractor with Michael E. Gerber. He bases his counsel on 25+ years of green industry experience, which includes founding, growing and selling his initially small landscaping business for a seven-figure profit. Tony is on a mission to teach 10,000 lawn & landscape business owners how to double profits in 12 to 24 months.